Terms of Service

Rules for Using Rithmo

Last updated: July 2026

By accessing or using Rithmo, you agree to these Terms of Service. If you disagree with any part, you may not use the Service.

1. Agreement to Terms

By accessing or using Rithmo's decision record platform ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Rithmo provides an AI-powered platform that maintains a record of the decisions an organization makes. The Service connects to systems the customer already uses, which may include messaging, meeting, email, calendar, document, and business system providers, and reconciles the material it reads into a record of what was decided, who owns it, whether it still holds, and what evidence supports it. The Service surfaces decisions that have stalled, been dropped, or were never made, and maintains the current state of each one together with the evidence supporting it.

The Service may be operated by Rithmo as a managed service, or deployed within the customer's own cloud environment. Available features depend on the deployment model, the customer's plan, the sources connected, and the configuration chosen by the customer.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Record or monitor meetings without proper consent
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service

5. Customer Data and Content

You retain ownership of any content you provide through the Service, and of the content the Service reads from the sources you connect. By using the Service, you grant us a limited license to process that content solely for the purpose of providing our features. We do not sell your data, and we do not use it to train general-purpose AI models.

You are responsible for having the authority to connect each source and to permit the Service to process the content within it, including any notice or consent obligations that apply to recorded conversations. You may revoke a connection at any time.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

7. Subscription and Payment

Some features of the Service require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions automatically renew unless cancelled before the renewal date.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Rithmo and are protected by international copyright, trademark, and other intellectual property laws.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Rithmo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Contact Us

If you have questions about these Terms, please contact us: